Delivering Peace of Mind During High-Stakes Elections

A Year Like No Other

It’s 2020, and the stakes couldn’t be higher. Pennsylvania counties are grappling with unprecedented challenges. A new mail-in voting law combined with the health concerns of a global pandemic has led to a surge in vote-by-mail requests. For one of the largest counties in this pivotal swing state, the pressure was immense.

After a stressful and highly publicized Primary election, county officials were left juggling overwhelming demands: ensuring ballots were accurate, secure and compliant while maintaining voter confidence and staying out of the media spotlight.

Now, imagine having a partner who steps in and says, “We’ve got this.”

The Real Challenge

Mistakes in elections ballot printing and mailing aren’t just production and delivery issues; they’re risks to voter trust and public perception.

For this county, the Primary election revealed just how complex the process could be. Errors in verification and delays in distribution created stress and heightened scrutiny. The county needed more than a vendor to get the job done—they needed a dependable partner who could anticipate challenges, ensure accuracy and offer peace of mind.

A Partnership Approach

We’re experts in delivering tailored print and mail solutions for high-profile critical communications programs. For this county, we didn’t just meet their needs—we exceeded expectations by offering solutions that simplified their process and addressed their unique challenges.

Here’s What We Delivered:

• Accountability You Can Count On: NPC recommended switching from windowless to windowed envelopes to enhance ballot verification. Using automated closed-loop processes and advanced camera verification, we ensured that every voter received the correct ballot and reply envelope.
• Unmatched Security & Compliance: We maintained complete control over ballots and voter data from file receipt to delivery. With rigorous chain-of-custody procedures and a USPS-certified facility, we safeguarded sensitive information and ensured compliance at every step.
• Proactive, Partnered Solutions: NPC didn’t just execute tasks—we listened to the county’s concerns, learned from their Primary challenges and adapted our processes to solve their problems before they arose.

The Results

The outcome? A smooth and successful General Election.

By partnering with NPC, the county delivered ballots on time with accuracy and accountability, resolving the challenges of the Primary election. With the logistical burden lifted, officials were free to focus on serving voters and ensuring election integrity. NPC’s expertise streamlined the process, eliminating stress and enabling the county to confidently manage a complex and historic election year.

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