We strongly believe in leading by example. Our leadership team creates ongoing opportunities to serve our customers more effectively, and to fulfill our mission to provide the means for self-reliant individuals to improve both their quality of life and standard of living. Our leadership team exemplifies the adaptability, accountability and dedication that sets the standard for our entire organization.
Our confidence as an organization is rooted in the quality of our people. It’s our collective attitude, approach, team-orientation, desire to learn, and willingness to adapt that will set the tone for how we navigate the road ahead.
My focus is to position NPC for exponential growth through a diversification of our services, constantly pressing our employees to drive value for our customers beyond just operational efficiencies.
Keeping our operational leadership focused on asking the right questions and effectively listening to the answers ensures that we execute today in accordance with our mission and strategy, and remain relevant to our customers for tomorrow.
In a world that is moving so fast and presenting so many new opportunities, my role is to enable effective decision-making in the allocation and use of NPC’s capital and resources — ultimately leading to our customers becoming more successful. At the end of the day, that’s what funds our mission and sustains our company’s longevity.
Understanding the customer’s point of view and what drives their economic engine allows us to focus on delivering the ‘now’ yet anticipating ‘what’s next.’
It all starts with a dedicated workforce that truly cares, working in tandem with a secure infrastructure to eliminate risk for all of our customers. Our growth as a company hinges on the trust we build with those customers.
It is essential that our workforce is effectively engaged in continuous improvement efforts that support the strategy of the organization. This makes it imperative that we have the right people in the right roles today so we can invest in and develop the right talent for our future. What an exciting time to be part of NPC!
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