Surveys

Paper-Based Survey Data Collection Solutions

Helping you collect quality data that drives real-world change

The data you collect today fuels decisions, shapes policies, and drives tomorrow’s possibilities. When research informs programs that impact millions, accuracy and accountability at every stage—from print and mail to data capture—are critical.

NPC is the trusted partner for public opinion and market research organizations nationwide. With over 20 years of experience managing secure, scalable mail-mode survey programs, we help protect your research—and your reputation.

From print production and cash incentive management to delivery and data capture, we streamline the entire survey process so you can focus on what matters most: collecting high-quality, actionable data that creates real-world change.

Paper-Based Survey Data Collection, Simplified.

We partner with government agencies, market research and public organizations to streamline, optimize, and scale large mail-mode and mixed-mode survey programs.

Our process is built to protect, perform, and power accurate responses—with security, accountability and quality assurance throughout the entire process. Backed by a culture of accountability and security-driven execution, we help you cut complexity, gain confidence and breathe easy.

Leverage NPC to help you drive research that leads to impact.

 

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How We Help

End-to-End Accountability & Accuracy

Make sure each and every survey package is correct and accounted for. We use a closed-loop process with camera verification and quality checkpoints to precisely track and trace mail pieces throughout the production process. This ensures that each survey is printed, packaged and mailed in accordance with the intended survey methodology. An audit report verifies that each survey packaged was produced and mailed with the correct cover letter, survey and BRE.

Just-in-time Production

Deliver a better experience and get your surveys to people faster. We can help you reduce production-to-delivery times so you can get surveys to people sooner and minimize the number of survey re-mailings. Respondents who already completed a survey will appreciate not being sent duplicate mailings, and you’ll save valuable printing and postage costs in the process.

Return Mail Management

Avoid the burden of undeliverable mail and reduce survey processing time and costs. Managing and processing completed surveys and undeliverable mail is a costly resource drain on your organization. We can help you process completed surveys quickly and accurately, digitally capture the survey response data, and provide the information back to you in any format.

What are You Doing to Stay Visible?

Participation starts with visibility—cash incentives make that happen.

Cash incentives are one of the most effective ways to increase survey response rates, and NPC makes the process simple, secure and stress-free.

Leverage NPC experts to manage the entire process—from cash handling and affixing to mailing—so you don’t have to. No administrative headaches. No security concerns. Just more visibility, stronger engagement and more time to focus on your mission.

Whether you’re launching your first incentive campaign or ready to elevate your existing process, NPC’s end-to-end management helps you boost participation and meet your data collection goals with confidence.

 

Don’t settle for a vendor, expect a partnership

As business demands and customer expectations rapidly evolve, you need more than just a vendor to help manage your critical survey programs.

A trusted partnership with NPC will help you navigate the unexpected, simplify the complexities and remove the frustrations involved with delivering large-scale survey programs, so you can breathe easy.

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You’ll never have to worry about whether or not:

  • Your sensitive and confidential information is secure.
  • Every survey you send is correct and accounted for until it reaches your respondents.
  • You have seamless access to critical information like program progress and requisite reports throughout the lifecycle of your survey program.
  • Your surveys will be delivered on time, every time.
  • You maintain 100% compliance with contract requirements and government regulations.

 

See How

Your trusted outsourcing partner for paper-based survey data collection

NPC has been printing, mailing and processing paper surveys for government-sponsored research for over 20 years. We understand government contracts and requirements, and we know firsthand that precision and accuracy are vital to the credibility of your research. We’ll partner with you to address existing project management gaps and identify opportunities to improve quality, capacity and security of your survey programs.

Our ability to precisely track and trace mail pieces throughout the production process reduces the risks of costly errors and provides an audit report verifying that each survey package was correctly printed, packaged and mailed.

Your sensitive and confidential information is secure with us. We adhere to rigorous standards and protocols for cyber and physical security, and we’ll verify end-to-end chain of custody control of each survey package so all of your materials are accounted for.

Our highly responsive program management team functions as an extension of your internal team, providing progress updates, requisite reports and responding to on-going inquiries and requests so you’re always in control and in-the-know.

Powering Agency Missions

We’ve been a top provider of print and related services to the Federal Government for decades, successfully completing numerous high-profile programs for federal agencies.

  • Centers for Medicare and Medicaid Services (CMS)
  • Social Security Administration (SSA)
  • Department of Veterans Affairs (VA)
  • Bureau of Labor Statistics (BLS)
  • Internal Revenue Service (IRS)
  • U.S. Patent and Trademark Office (USPTO)
  • U.S. Postal Service (USPS)
  • Centers for Disease Control and Prevention (CDC)
  • Government Publishing Office

Qualified Small Business

We can help you meet small business utilization requirements. We qualify for small business status to work on Federal Government contracts under printing and publishing NAICS codes.

  • 323111 – Commercial Printing
  • 323117 – Books Printing
  • 323120 – Support Activities for Printing
  • 511120 – Periodical Publishers
  • 511130 – Book Publishers
  • 511140 – Directory and Mailing List Publishers
  • 511199 – All other Publishers

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Let’s talk about ways to improve the accuracy of your survey print & mail production processes.

Whether you’re looking to outsource the full survey data collection process or you need an outsourcing partner to handle the complex or large-scale survey programs outside the typical scope of your organization, we can help.

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Partnership Approach

Are you ready to protect your research?

Maintain a solid reputation and reduce your risk of costly survey printing, mailing and processing errors. We’re committed to helping you deliver the high quality data your customers expect.

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Survey Data Collection Solutions

Your customers are depending on you to deliver high quality data