Survey Data Collection Solutions

For Market and Public Opinion Research Organizations

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Helping you collect quality data that drives real-world change

When research is being used to drive decision-making that impacts millions of people, the highest levels of accuracy and accountability throughout the survey printing, mailing and data capture processes are critical to delivering your customers the highest quality data. Protect your research — and your reputation — from costly survey production and data capture errors.

Don’t settle for a vendor, expect a partnership

As business demands and customer expectations rapidly evolve, you need more than just a vendor to help manage your critical survey programs.

A trusted partnership with NPC will help you navigate the unexpected, simplify the complexities and remove the frustrations involved with delivering large-scale survey programs, so you can breathe easy.

You’ll never have to worry about whether or not…

  • Your sensitive and confidential information is secure.
  • Every survey you send is correct and accounted for until it reaches your respondents.
  • You have seamless access to critical information like program progress and requisite reports throughout the lifecycle of your survey program.
  • Your surveys will be delivered on time, every time.
  • You maintain 100% compliance with contract requirements and government regulations.

Survey

data

collection,

simplified.

Your trusted outsourcing partner for survey data collection

NPC has been printing, mailing and processing paper surveys for government-sponsored research for more than 20 years. We understand government contracts and requirements, and we know firsthand that precision and accuracy are vital to the credibility of your research. We’ll partner with you to address existing project management gaps and identify opportunities to improve quality, capacity and security of your survey programs.

Maintain Stringent Quality Control

Our ability to precisely track and trace mail pieces throughout the production process reduces the risks of costly errors and provides an audit report verifying that each survey package was correctly printed, packaged and mailed.

Protect Confidential Information

Your sensitive and confidential information is secure with us. We adhere to rigorous standards and protocols for cyber and physical security, and we’ll verify end-to-end chain of custody control of each survey package so all of your materials are accounted for.

Be In Control and In-The-Know

Our highly responsive program management team functions as an extension of your internal team, providing progress updates, requisite reports and responding to on-going inquiries and requests so you’re always in control and in-the-know.

Are you ready to protect your research?

Maintain a solid reputation and reduce your risk of costly survey printing, mailing and processing errors. We’re committed to helping you deliver the high quality data your customers expect.

Delivering on time, every time.

NPC’s secure and modern print, mail and fulfillment facilities provide redundant data management and print production so there are zero interruptions to delivering your survey programs.

How we can help…

  • End-to-End Accountability & Accuracy

    Make sure each and every survey package is correct and accounted for.

    We use a closed-loop process with camera verification and quality checkpoints to precisely track and trace mail pieces throughout the production process. This ensures that each survey is printed, packaged and mailed in accordance with the intended survey methodology. An audit report verifies that each survey packaged was produced and mailed with the correct cover letter, survey, BRE and dollar bill — if using cash incentives.

  • Just-in-Time Production

    Deliver a better experience and get your surveys to people faster.

    We can help you reduce production-to-delivery times so you can get surveys to people sooner and minimize the number of survey re-mailings. Respondents who already completed a survey will appreciate not being sent duplicate mailings, and you’ll save valuable printing and postage costs in the process.

  • Return Mail Management

    Avoid the burden of undeliverable mail and reduce survey processing time and costs.

    Managing and processing completed surveys and undeliverable mail is a costly resource drain on your organization. We can help you process completed surveys quickly and accurately, digitally capture the survey response data, and provide the information back to you in any format.

Are we delivering a consistent experience for all of the people receiving our survey?

This simple question led one research organization to seek a better solution for inserting cash incentives into survey packages.

READ THE STORY

About NPC

Critical customer communications, simplified.

NPC is a delivery engine for the critical communications your customers and organization depend on.

We’ve been removing the complexities and frustrations from large-scale, mission-critical customer communications for government and regulated industries for over 50 years. Security and quality assurance are built into everything we do, from our strong company culture to our innovative technology-enabled solutions.
We’re committed to our customers’ ongoing growth and success.

50+ Years Servicing Federal Government Agencies

We’ve been a top provider of print and related services to the Federal Government for decades, successfully completing numerous high-profile programs for federal agencies.

  • Centers for Medicare and Medicaid Services (CMS)
  • Social Security Administration (SSA)
  • Department of Veterans Affairs (VA)
  • Bureau of Labor Statistics (BLS)
  • Internal Revenue Service (IRS)
  • U.S. Patent and Trademark Office (USPTO)
  • U.S. Postal Service (USPS)
  • Department of Transportation (DOT)
  • Centers for Disease Control and Prevention (CDC)

Qualified Small Business

We can help you meet small business utilization requirements. We qualify for small business status to work on Federal Government contracts under printing and publishing NAICS codes.

  • 323111 – Commercial Printing
  • 323117 – Books Printing
  • 323120 – Support Activities for Printing
  • 511120 – Periodical Publishers
  • 511130 – Book Publishers
  • 511140 – Directory and Mailing List Publishers
  • 511199 – All other Publishers
AAPOR logo
American Association For Public Opinion Research (AAPOR) logo

NPC routinely participates in AAPOR-sponsored conferences and events to stay connected with the latest trends, opportunities and issues impacting the market and public opinion research communities.

Learn more at www.aapor.org

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Survey Data Collection Solutions

Your customers are depending on you to deliver high quality data…

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Schedule a Consultation

Let’s talk about ways to improve the accuracy of your survey print & mail production processes.

Whether you’re looking to outsource the full survey data collection process or you need an outsourcing partner to handle the complex or large-scale survey programs outside the typical scope of your organization, we can help.

Schedule a Consultation