When research is being used to drive decision-making that impacts millions of people, the highest levels of accuracy and accountability throughout the survey printing, mailing and data capture processes are critical to delivering your customers the highest quality data. Protect your research — and your reputation — from costly survey production and data capture errors.
As business demands and customer expectations rapidly evolve, you need more than just a vendor to help manage your critical survey programs.
A trusted partnership with NPC will help you navigate the unexpected, simplify the complexities and remove the frustrations involved with delivering large-scale survey programs, so you can breathe easy.
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NPC has been printing, mailing and processing paper surveys for government-sponsored research for over 20 years. We understand government contracts and requirements, and we know firsthand that precision and accuracy are vital to the credibility of your research. We’ll partner with you to address existing project management gaps and identify opportunities to improve quality, capacity and security of your survey programs.
Our ability to precisely track and trace mail pieces throughout the production process reduces the risks of costly errors and provides an audit report verifying that each survey package was correctly printed, packaged and mailed.
Your sensitive and confidential information is secure with us. We adhere to rigorous standards and protocols for cyber and physical security, and we’ll verify end-to-end chain of custody control of each survey package so all of your materials are accounted for.
Our highly responsive program management team functions as an extension of your internal team, providing progress updates, requisite reports and responding to on-going inquiries and requests so you’re always in control and in-the-know.
NPC’s secure and modern print, mail and fulfillment facilities provide redundant data management and print production so there are zero interruptions to delivering your survey programs.
Make sure each and every survey package is correct and accounted for. We use a closed-loop process with camera verification and quality checkpoints to precisely track and trace mail pieces throughout the production process. This ensures that each survey is printed, packaged and mailed in accordance with the intended survey methodology. An audit report verifies that each survey packaged was produced and mailed with the correct cover letter, survey and BRE.
Deliver a better experience and get your surveys to people faster. We can help you reduce production-to-delivery times so you can get surveys to people sooner and minimize the number of survey re-mailings. Respondents who already completed a survey will appreciate not being sent duplicate mailings, and you’ll save valuable printing and postage costs in the process.
Avoid the burden of undeliverable mail and reduce survey processing time and costs. Managing and processing completed surveys and undeliverable mail is a costly resource drain on your organization. We can help you process completed surveys quickly and accurately, digitally capture the survey response data, and provide the information back to you in any format.
Critical customer communications, simplified.
NPC is a delivery engine for the critical communications your customers and organization depend on.
We’ve been removing the complexities and frustrations from large-scale, mission-critical customer communications for government and regulated industries for over 50 years. Security and quality assurance are built into everything we do, from our strong company culture to our innovative technology-enabled solutions.
We’re committed to our customers’ ongoing growth and success.
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We’ve been a top provider of print and related services to the Federal Government for decades, successfully completing numerous high-profile programs for federal agencies.
We can help you meet small business utilization requirements. We qualify for small business status to work on Federal Government contracts under printing and publishing NAICS codes.
NPC routinely participates in AAPOR-sponsored conferences and events to stay connected with the latest trends, opportunities and issues impacting the market and public opinion research communities.
Learn more at www.aapor.org
Whether you’re looking to outsource the full survey data collection process or you need an outsourcing partner to handle the complex or large-scale survey programs outside the typical scope of your organization, we can help.
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Your customers are depending on you to deliver high quality data…