Frequently Asked Questions

NPC began its operations in 1954. Today, the company remains a family-owned and operated business specializing in connecting your customers to the critical information they need.

NPC has four government-certified facilities strategically located in Central Pennsylvania. 

NPC serves a diverse customer base that includes federal and state governments, federal prime contractors, and commercial sector customers. Our approach is customer focused. We pride ourselves on being the service provider of choice for several, not thousands of customers. We seamlessly integrate the personal attention you’d find working with a small business with the expertise and dependable execution of a large organization.

Our commitment to security, accuracy, and flexibility unites our diverse customer base, all relying on us for mission-critical data and information.

We employ a layered approach – a combination of privacy, physical, personnel and process security coupled with comprehensive audits to protect you and your customer end-to-end. 

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Since 1998, the effectiveness of NPC’s internal controls has been examined and annually re-examined by several agencies of the Federal Government, including the Centers for Medicare and Medicaid Services, the Department of Veterans Affairs, and the Social Security Administration. Additionally, NPC undergoes annual HITRUST CSF + SOC 2 audits from an independent CPA firm.

Expect a partnership. This means not only listening to understand your current needs and program goals, but analyzing how we can help drive long-term business growth. We know that every program can’t and shouldn’t be produced the same way, that’s why we offer a tailored approach. Our team of experts develops and implements customized workflows to match your program requirements and fuel your mission – and maximize efficiency and overall program performance. 

NPC’s services and capabilities include: offset/inkjet and digital), forms and booklet printing, variable data processing, intelligent and 100% accountable inserting, envelope converting, integrated lettershop and bindery, cash incentive management,  kitting, fulfillment, warehousing, distribution, return mail management and data capture.

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With a hybrid printing platform to meet customer needs and regulatory requirements, NPC offers sheet-fed/offset and digital printing services. From simple text personalization to fully customized documents and publications, we empower you to engage and inform your customers. Your dedicated program manager will work closely with NPC President and Operations to analyze the most cost-effective and efficient method of printing.

Of course! Check out our stories here.

Yes, NPC is a certified small business enterprise.

Please email info@npcweb.com and one of our experts will be in touch with you ASAP.